ServiceTitan Alternatives Worth Looking At

ServiceTitan alternatives split into two groups before you compare a single feature. Some vendors publish a price on their own website. Some make you ask for one.

The next question is how they count you. Some charge per user, some charge per technician, and some stay flat no matter how many people need a login. For a one to five truck shop, those two things decide your bill far more than a long feature grid does.

One note on where these numbers come from. Every dollar figure below was read off the vendor’s own pricing page on September 17, 2026. Prices change, so check the vendor’s page yourself before you budget, not a comparison blog. Third-party sites confidently quote ServiceTitan per-technician prices and five-figure implementation fees. None of those could be verified on ServiceTitan’s own site. Treat them as unverified estimates, not a budget.

Jobber and Housecall Pro charge by user

Jobber’s Core plan is $49 per month billed monthly with no commitment, $39 per month on a one-year commitment, or $29 per month prepaid annually. It includes one user.

Connect costs $139 monthly, $119 on a one-year commitment, or $99 prepaid annually. Grow runs from $199 to $399 monthly depending on user count, or $149 to $299 prepaid annually. Plus runs from $499 to $699 monthly, or $399 to $529 prepaid annually. Extra users are $29 per month each on every plan. Jobber says annual prepayment saves up to 25 percent against monthly billing.

Housecall Pro’s Basic plan is $79 per month billed monthly or $59 per month billed annually, with one user included. Essentials is $189 monthly or $149 annually, with five users. Max is $329 monthly or $299 annually, with eight users included and $35 per month for each additional user. There is a 14-day free trial with no credit card required.

Those entry prices look great until you count who actually needs a login. A solo plumber fits. Add a dispatcher, an office manager, and whoever does the books and the math moves. If you are already thinking about adding a person, work through when a one-truck shop is ready for a second before you sign up for a plan that bills you for each one.

Service Fusion charges one flat price for unlimited users

Service Fusion publishes three prices. Starter is $245 per month billed monthly, or $208 per month billed annually. Plus is $382 monthly or $325 annually. Pro is $627 monthly or $533 annually.

Every plan includes unlimited users. Service Fusion’s own page says the price is the same whether you have one technician and one dispatcher or 20 technicians and a full office. No contract is required. Annual billing saves 15 percent and is charged as one payment at signup.

That $245 entry is far above Jobber Core. It also stops moving when another person needs access. On a shop with a few techs and office staff, that belongs in your first comparison, not your last.

ServiceM8 counts jobs, not people

ServiceM8’s US pricing is metered by monthly job volume. The Free plan is $0 per month, capped at 30 jobs a month, one user only. Starter is $29 per month for 50 jobs. Growing is $79 for 150 jobs. Premium is $149 for 500 jobs. Premium Plus is $349 for 1,500 or more.

All paid plans include unlimited users. Texting is 10 cents per message on the Free plan and included on every paid tier.

The catch is the cap. Nobody charges you more because the bookkeeper needs a login, but a busy one-truck shop can run past a job limit that a slower three-truck shop never touches. Count your own monthly jobs before you decide a tier fits.

Four of them publish no price at all

ServiceTitan lists Starter, Essentials, and The Works, describes the model as per-technician pricing, and publishes no dollar amount. All three tiers show a Request Pricing button.

Workiz lists Standard, Pro, and Ultimate, with no figure on any of them. The page mentions discounted annual rates without saying discounted from what.

FieldEdge lists Select, Premier, and Elite, also with no figure. Its FAQ says pricing varies by how many technicians or employees you have and which add-ons you pick.

FieldPulse calls its pricing seat-based and built around what your team needs, then asks you to get a custom quote in one conversation.

So an alternative to ServiceTitan is not automatically cheaper or more transparent. Three of the most commonly recommended ones sell exactly the way ServiceTitan does. That is not a scandal, it is just more work before you can compare anything, and the same questions that pry a real number out of ServiceTitan work on the rest of them. We went through that list in what ServiceTitan actually costs for a small shop.

For whatever it is worth from our side of the table, we publish ours. Plumber Secretary is $95 a month for Starter, $295 for Growth, and $495 for Pro. Different product, same principle: you should not have to sit through a demo to find out whether something is in your range.

Three charging models decide your shortlist

Per user with seats included, which is Jobber and Housecall Pro. Lower to start, climbs as you add people. Extra seats are $29 a month at Jobber and $35 at Housecall Pro.

Flat with unlimited users, which is Service Fusion and every paid ServiceM8 plan. Higher to start, but headcount does not move it.

Quote only, usually counted by seat or technician, which is ServiceTitan, Workiz, FieldEdge, and FieldPulse. You do not know your real cost until they tell you how they count your team and which add-ons they require.

Under about two logins, the per-user tools are usually the cheaper entry. Once the owner, a dispatcher, the techs, and the bookkeeper all need access, the flat unlimited-user tools stop looking expensive. Count every person who needs a login before you compare any two prices.

Worth saying plainly: most shops do not start this search because they sat down to compare feature grids. They start it after a bad stretch, a week where two jobs landed on top of each other or a customer fell through the cracks, and the shopping begins the following Monday. If that is what put you here, the software bill is only half the comparison. The other half is what your current setup is already letting slip, which is the arithmetic behind how much are missed calls costing you.

Ask these questions before you accept a quote

For any vendor that will not publish a number:

• What is the rate, and exactly who counts as a seat or a technician?
• Does an office person or a bookkeeper count?
• If the owner runs calls, is that one seat or two?
• What is the contract term, and is the rate locked for it?
• What are setup, onboarding, and implementation fees, as separate line items?
• Which add-ons are required for the features on your must-have list?
• What is the total first-year cost, in writing?

Do not put a published monthly price next to a quote that leaves seats, setup, and required add-ons undefined. Get the same facts from everyone, then compare.

The phone is a separate line item

Field service management software organizes jobs, schedules, and field work. Answering the phone is a different bill. Bella answers around the clock, triages emergencies, books jobs onto your calendar, and sends you a summary of every call by text or email. She is not field service management software and does not replace anything listed above. You can run both, one, or neither, and it is worth putting the phone side on its own line the way receptionist or answering service: the real math lays it out.

Count your logins, count your monthly jobs, and get the full first-year price in writing from anyone who will not publish one. And if the phone is the part actually costing you jobs, call the demo line at (669) 284-5564 and hear how Bella handles it.